first insights into business ocr (835550), страница 4
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(I am)2 You're speaking first at the Business Conference. (You are)3 This department's responsible for accounts. (It is)4 We're meeting at 1 o'clock in the restaurant. (We are)5 They're looking for someone with good communication skills. (They are)LanguagePractice1 Add go, have or listen to to the words in the box to make phrases.1 on a tour2 lunch3 coffee4 a CD5 a meeting6 a presentationExample: I go on a tour2 Look at Rosalind Harrison's itinerary. Work in pairs to ask and answerquestions about it.Example: When is she arriving? A t quarter to nine.What's she doing first? She's meeting the New Managing Director.Monday 19 AugustMrs Rosalind Harrisonи т я т т TO TTF.PTUN BP-F-R - GDANSKWelcome.
Meet Managing DirectorTour of Brewery - Krystina Duda as guide10.00- 10.30ffee with Sales Director11.00- 12.30eting Chief Sales Director/Presentationmarket information for new advertising1.00- 2.30mpaign.nch at 'The Major'restaurant with MD and Salesrector2.30 onwardslf.tina Marketing DepartmentNOTE: The itinerary is in note form, so words like 'the' and 'a' are left out.2525u n it th re e3 Work in pairs. You and your partner are arranging for three people fromyour company to attend a conference.Your company is in London. The conference is inParis.
The conference is for one day, starting at10.00 a.m. and finishing at 5.30 p.m. There is adinner the evening before.Decide which method of transport would be bestfor Dr Brook, Ms Turner and Mr Brown.Think about these things:• journey times• how easy your plan is for each person• price_____________________________________Information1PRICETIMEFIRST/LAST£2293hrs0515/2113£270.50 + tax1 hr 10 mins0720/2015£25 per car75-90 mins25 sailings daily.Depart every 45 mins£78£7835 mins0700/203055 mins0700/2330£190 with car35 mins24 hour serviceOTHERextra passengers= £1 eachday return = £95valid for 5 daysI1 Dr Brook is travelling from central London to give a conference paper.
Hewants to attend the dinner.2 Ms Turner is travelling from central London to attend the conference. Shehas a meeting after the conference with the Sales Director from6.00 - 8.00 p.m. She doesn't want to travel by Eurostar.3 M r Brown is travelling from Dover. He is going by car as he is visiting hisson who lives in Paris. He wants to stay a few days, but he isn't sure of hisreturn date.Compare your decision w ith a different partner. Explain your choice.26Travel UVocabulary O neWord partners (making arrangements)1 Match a w ord on the left w ith a w ord on the rig h t to make a commonw ord partnership.a a conference1 to r u n ----^2 to holdb a meal3 to planc a party\4 to bookid a subsidiary5 to throw\Ve a ticketf an itinerary6 to visit7 to orderg a seminar^2 W ork in pairs.
Make sentences using each w ord partner then make anoffer or a request.Example:I'm running a seminar next month. Would you like to be a speaker?W ritin gFaxesYou are going on a business trip to Australia. Send a fax to your Australiancolleague, Sally Jones, to te ll her about the arrangements. Ask her to makehotel bookings and hire a car fo r you. Use the notes below.J O T A w im m r .toMetaComManor Park Parade, ц zoo)Arr-ancjer^enU’.Plelb^^le lb o u r w e 0 6 0 0Londonotel ^ a d aSEI3 IXS_ м0^re a io n a l o f f i c e eFAX M ESSAGETo: Sally JonesFax No: 0011 61 39452^London 1300M o th e r6 twь,1^.Head O ffic e T o ic t o r"BA 1 3 ЫГ и.г .^T o book;UtWГ ^r 'Q^ ov,ew ber iz tbU lC torlQ - M o t h e rtra n s p o rt- fr o ma irp o r-EFrom:Fax No: +44 (0)171 123 4567hire car (n ,iDate:KOUl ^^^- O ’oJ Q rr,V e_l3 t w-3„J^Re:Pages (including this one): 1MessageThis is to let you know about thearrangements for my trip to Australia nexweek.
I'm taking flight BA135T ...........Could youBusiness W r itin gp age 6 8 W o rk b o o k2727u n it th re eListeningInternational travel13.5Listen to Colin Knapp talking about travelling to the Far East.1 How often does Colin travel on business?2 Which country does he visit regularly?3 How long is the flight?4 What two things does he do during the flight?5 Does he suffer from jet lag?6 Is jet lag different travelling west-east and east-west?7 Why does he travel to the Far East instead of doing business bytelephone or fax?8 What example of a culture gap does he give?9 What three tips does he give for visiting this country for the first time?2Work in groups and discuss these questions.• Do you like or dislike flying?• Do you sleep on a plane or do you prefer to read? Do you always watch thein-flight film?• What do you know about jet lag?• Have you experienced cultural differences when you travel?• What are the advantages of face-to-face meetings compared to doing businessby telephone, fax or computer?Reading1 The article is about Japanese people in Britain.
Before you read, work inpairs and discuss these questions.1 Would you like to live or work in a foreign country? Why/W hy not?2 What do you think are the cultural differences between the Japanese and theBritish?2Read paragraphs 1-4 o f the article and answer the questions.1 How many Japanese work in Britain?2 What is Masami Sato's job title?3 Does Masami Sato like living and working in London? Why/Why not?4 Why is she working in London?5 What are her job opportunities in London?6 When is she going home?7 Does she want to go home? Why/Why not?3Now read paragraphs 5 and 6 o f the article and answer the questions.1 In what way is life in Britain difficult for Japanese?2 Describe one cultural difference between Japanese and British people.2828Travel ШMade in Japan, Sold on Britain54,400 Japanese live in Britain. How do they find life here?i4,400 Japanese live inBritain: 12,000 are businesspeople, 5,800 are students,most of the rest are theirfamilies.
The lapanese likeBritain. They find it strange, butthey like it.2Masami Sato, one of only 70office ladies' - junior womenmanagers - in Britain, is happy.She says, most things arebetter here than in Tokyo there are so many parks andgreen fields'.3As an office lady, she cannotbe promoted above her presentjunior managerial position, butshe thinks the UK is less maledominated than lapan. She is in5London as part of a scheme togive office ladies overseasexperience (they are allowed togo to 10 cities considered safe none of them are in the UnitedStates), and she does not wantto go back to Tokyo when thetime comes next year.4When I go back to lapan, Ihave to live with my family,' shesays.Therearefewamusements and we can't berelaxed because all lapaneseare very busy.'5The lapanese appreciate thespace, themore relaxedatmosphere and the longerholidays,butthey alsoexperience some difficulties.the most obvious is thelanguage.
Mr Kojima has livedin Wales for two years, and stillhas problems. The language isvery difficult, but the staff arevery experienced at explainingto the Japanese,' he says. I canunderstand the explanations,but 1 can't understand whenthey talk to each other.'6Besides the language, thereare also cultural differenceswhich can make life difficult.Banker Kaoru Itoh says theBritish like arguments, thelapanese don't.
They dislikeraising the opposite opinion. Inlapan everyone respects theopinion of the majority.'The Independent on Sunday4Work in pairs and discuss.Do you think it is easy or difficult for Japanese to meet British people socially?Why/Why not?29291u n it th re eVocabulary Tw oAdjectives of nationality1 Adjectives o f nationality have five different types o f ending.examplesAmericaGermanyAmericanGermanSouth AfricaEuropeSouth AfricanSwedenSwedishSpainSpanishTurkeyTurkishSaudi Arabia SaudiKuwaitKuwaitiPakistanPakistaEuropeanexamAustraliaAustralianRussiaNigeriaRussianNigerianAsiaAsianWork in pairs.
What are the adjectives o f n atio n ality for these countries?They all have an ending from the list above.a 1 1b Шc Ш111 * 1Belgiume ^22Denmarki Щ ДIrelandm ДMexi coBrazilfFinlandjOmannPolandBritaingHungaryк [ItalyоSingaporeCanadahBahrain1 * ЖMaltaP^| Vietnam2 The adjectives o f nationality for the follo w in g countries do not use thefive endings above. Do you know what they are?1 France2 Greece_____________3 The Netherlands_____________4 Switzerland_____________5 Thailand_____________What is the adjective o f n ationality for your country?3030TravelCrOSS-CUltliralComparisonTest your cross-cultural knowledge w ith this quiz.uizDo you have good cross-cultural skills?When you m eetsomeone fo r thefirs t tim e, whatshould you do?a It’s usual to shake hands the first time you meet a British colleague.ь It’s not a good idea to call German colleagues by their first namesat work.c When a Japanese business person gives you his/her business card,Trued) or False(F)?defghijit’s polite to say thank you and put it in your pocket.In the Mediterranean, embrace colleagues when you meet them.Take off your shoes when you visit someone's house in Poland.In Saudi Arabia it is rude to refuse a cup of coffee.In the UK, ask about your host’s family when you meet for the firsttime.In Asian countries, it is rude to look people in the eyes.British people like to talk about their salaries.When you visit Poland, your host gives you flowers at the airport.®оОООооооNow check your answers on page 147BusinessCommunicationIntroductions and socialising13.6 Listen to six introductions and matcha Duncan Grove1 Miss Kim2 Barry\3 Caroline Courtney4 Stephen Brown5 Senor Iglesias\\\dDavid Walkere Ms Barty^6 John Smith2Fionabc Sofiaf Mr Kinzettз.б Listen again.
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