01-04-2020-3rd Edition ML Pre-Int(1) (1171843), страница 12
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I feel really stresse d out.Juliana never tellsme anythin g. She never asks for my opinion . It's incredib le. I 'vegot a Master's inadvert isi n g but it doesn't seem to impress her. She only gives meboring jobs andshouts at me if I make a mistake . I t h ink she'll have a nervous breakdown soon. Shenever praises anythin g I d o it really upsets me.
I was hoping tohave a career here.No chance of that.",-1You are members of the H R department. Work in small groups and discuss these q uestions.1 What are the main reasons why the staff mentioned above are highly stressed or demotivated?2 What action(s)should theHR department take i n each case?2Compare the results of your discussion with other groups.3Meet as one group. Make suggestions for practical ways of reducing the stress levels of staffin the agency.Watch the Case study commentary on the OVD-ROM.WritingAs Head of Human Resources, write therecommendations section of a report toDavies-Miller's CEO.
Outline your practicalsuggestions for reducing stress in thecompany, both in the short and long term.0Rccommendat ionsThe management team met on July 5 to discussways or dealing with stress in the company.The fol l owing recommendations were made:C)Writing file page 12951Scanned for Agus SuwantoSTARTING U JjEJllJEJImagine you have to entertain a group of foreign businesspeople.Which of these activities would you choose? What would you add?•historic site(s) • an opera I a concert • motor racing • tennisa bar I a nightclub • wine tasting • a game of golf • a restaurant• the theatre• a football match• an art gallery• horse racing•Many companies are spending less on corporate entertaining.
Do you thinkthis is a good idea? Why? I Why not?Work with a partner. Which adjectives in the box form partnerships with thewords below {1-6)?convenientcosyefficientexcitinglocation1atmosphere32food4 priceslocal/regionalreasonable�5service6entertainmentYou plan to take a foreign visitor out for d i nner. How important are the abovefactors for you when entertaining guests? Discuss your ideas in pairs.52Scanned for Agus SuwantoUNIT 6[J""ENTERTAININGMatch the words in the box to the correct food categories below (1-4).beefbroccoli cabbage chicken crab cucumber duck lamblobster mushroom onion pork prawns/shrimp salmonspinach tuna turkey veal venisonbeef1meat2poultry3fish/seafood4 vegetables/saladDliJCombine the words in the box with the headings below (1-3) to create wordpartnerships related to drinks.alcohol-free bottled draught dfy houserose sparkling still sweet tap vintage1wine dry2beer3watermediumwhitemineralredWil)e, ...Think of a typical or unusual dish from your country.
How would youdescribe it to a foreign visitor? Use these phrases to help you.It's a meat/fish/rice/vegetarian dish.It's a kind of seafood/vegetable/dessert, etc.It's quite spicy /rich/hot/ sweet/ salty /bitter I sour.It's called . . . . . . . . . . . . and tastes a bit like chicken/cabbage, etc.It comes with I We usually eat it with ...People often have a glass of . . . . . . . . .
. . . with it.It's got an unusual taste.It's served with rice I pasta I a salad I a side dish, etc.It's quite healthy/fattening/unusual, etc.IJPut these stages into a logical order for entertaining in a restaurant.a) Look at the menu.b) Ask for the bill (Br[) I check (Am[).c) Book a table (Br[). I Make a reservation (Am[).d) Leave a tip.e) Have the main course.f) Have a dessert.g) Order a starter (Br[) I appetizer (Am[).h) Have an aperitif.DSee the DVD-ROMfor the i-Giossary.AWDD[I]DDDDD,.>l) CDl.SO Listen to the dialogues and check your answer to Exercise E.Imagine a small group of foreign visitors is coming to your city.1Decide where you would take them for dinner.
Choose a menu and a locationto give them a 'taste' of your city/region/country.2Explain your choices to a partner.3join up with another pair and compare your ideas.53Scanned for Agus SuwantoUNIT 6....ENTERTAININGLISTEN I NGCorporateeventsEJ1!1Dr Chris BrutonWatch theinterview onthe DVD-ROM.BmII,.>» CD1.51 Dr Chris Bruton is Chief Executive of the Cavendish Consultancy, acorporate entertainment company. Listen to the first part of the interviewand answer these questions.1Which sports are popular?2Which sport is not popular? Why?3What was the most popular musical at the time of the interview?,.>» co1.s2 Listen to the second part.
What is surprising about how thefinancial sector has reacted to the latest recession?,.>» CD1.53 Listen to the third part. What makes a corporate event successful?Complete these notes.1lde11tify your . . . . . . . . . . . .ZPlalllli119: l-.avi119 . .)Cateri11g: 1-.igl-. rta 11dard of . .
. . . . . . . . . . a 11 d . . .lf5taff:SAI�.-Vayr . . . . . . . . . . . . up afteri.Wardr... . . . . . . . 1 e.g. umbrellar............1 ..•..••••..•. . . .. ....a11d briefi119,.>» CD1.54 Listen to the final part and answer these questions.1Which two events were offered together on the same day?2How did people travel from London to the first event?3How did people travel from London to the second event?I n groups, discuss these questions.1What event would you most like to be invited to? Why?2How does entertaining affect a company's image?3When can corporate entertainment become bribery?Discuss these questions.Corporateentertainment1How important is corporate entertaining in your a) country? b) company/organisation?2What corporate-hospitality event would you like to be invited to?The corporate-hospitality club asked three entertainment experts somequestions.
In pairs, read the article on the opposite page and put four ofthese questions in the appropriate places.a) What is the most effective way of measuring corporate hospitality?b) What are the key elements required to produce successful corporate hospitality?c) If you had an unlimited budget, what would be included in your dreamcorporate-hospitality package?d) What is the best corporate-hospitality programme you have witnessed that wasn'tyour own?e) What are the biggest challenges in creating corporate hospitality?f) How have corporate-hospitality offerings changed in the past decade?54Scanned for Agus SuwantoUNIT 6 ..
ENTERTAININGI5Question . . . . . .3Question . . . . . .Kate Kassar (Director, Beyond Events)KateListen to the client's aspirations and needs. Success thenSix Nations rugby hospitality in a brewery next to Murrayfielddepends on the creation of a dynamic event, which matchesStadium. It captured the spirit of the rugby audience. Whereasand reflects the company culture and the tastes of guests.other facilities offered the usual fine dining, this one boastedAndrewHodgkins( P re m i e r S e r v i c e30draught beer, wooden benches, wintery food, rugby celebritiesmingling and a party spirit, all on a lower budget.D i rector,Keith Prowse)What makes corporate hospitality so successful is being ableAndrewto offer tickets or packages for events that are sold out orThe packages at the Emirates, Arsenal's home ground, areextremely popular.1035Ryder Cup Europe packages.Alex Hewitt (Managing Director, AOK Events)Invite your guests to something they genuinely want to attendAlexand ensure you get the right clients attending.
Make sure theA few years ago, my sister invited me to a private sponsor'sevent is memorable. This way the event lives forever and makesconcert in a tiny London venue in the middle of the Wimbledonyour marketing budget go further.fortnight, which featured John McEnroe and Pat Cash on guitar,2-lONick Mason on drums and Chrissie Hynde on vocals. Fantasticfood and an unlimited bar made it the perfect event.Question . . . . . .15 Kate4Creating an event with universal appeal to a potentially highly20spectacular. and we wish we could have been involved in theQuestion .
. . . . .diverse audience. Finding the balance between limitless clientKateaspirations and the boundaries of logistics and cost.A one-off interactive experience that money can't buy. An45AndrewThebiggest challengeistomakecorporateevent that gives its audience a real feel of the host brand,combining the adrenaline of sport with the feel-good factor ofentertainment and the glamour of the Monaco F I Grand Prix.hospitalityaccessible to everyone - no matter what their budget is.Andrew25toAlexIf we had an unlimited budget, we'd loveGetting the pricing right and making it easy for people topackages with a twist. For example, offering high-profile formerattend.
Few of us want to be entertained on a Sunday night atsooffer sportingsportsmen and women to give clients a coaching session intheir chosen sport before the event.a venue with poor transport links.AlexMorning golf at Wentworth with Tiger Woods and Sean55Connery, followed by a helicopter ride to Le Manoir, whereRaymond Blanc would oversee a spectacular lunch.adapted from www.eventmagazine.co.ukIIliJWork in pairs.
Overall, who do you think gave the most interestinganswers, and why?I n pairs, answer this question.If you had an u nlimited budget, what would be included in your dream corporatehospitality package?55Scanned for Agus SuwantoUNIT 6 H ENTERTAININGA multiword verb is a verb and one or two particles (prepositions or adverbs).•MultiwordverbsIt is sometimes possible to guess the meaning from the context.August is too early for our conference.
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