market_leader_3e_-_intermediate_-_teachers_book (852197), страница 55
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Say you're very busy.jake:Explain that you would like to meet to talk to her about advertising her organisation(Wolfson's Estate Agents) in local magazines across the country.Maria:Say again, politely, that you are very busy, and that he should call again next month,when things should be q uieter.Jake:Apologise for phoning at an inconvenient time.Maria:Say that it's not a problem.Jake:Confirm you will phone sometime next month.Both:End the conversation suitably.This telephone conversation takes place a week after the one i n Exercise A.This conversation is between Maria's receptionist and jake Daniel.
Work in pairs.Have the conversation, using these ideas.Receptionist:Give the company name - Wolfson's Estate Agents. Greet the caller.Offer to help them.Jake:Say you'd like to speak to Maria Templeton.Receptionist:Ask who's calling.Jake:Give your name and organisation.Receptionist:Tell him you're putting him through. (You try to do this, but find that Maria's onanother line.) Explain this and offer to take a message.Jake:Explain that you should be meeting Maria Templeton at 10.30 tomorrow, butsomething's come up.
(Give a reason.) Give your phone number and ask if Mariacan call you back to arrange another time.Receptionist:Ask for Jake Daniel's number.Jake:Say it's 00 44 7979 238841. Say that this is your mobile number and she cancall anytime she likes.Receptionist:Confirm.Jake:Thank the receptionist for his/her help and say goodbye.Receptionist:Say goodbye.PHOTOCOPIABLE © Pearson Education Limited 2010175Trave l""'';:rE;.TELE P H O N I N G : MAKI NG ARRANGEMENiliS�'Turns' for Exercise A::amCJ)0c:::anmOJ>z"ICJ)"'0CDD)c.:::sCIQ176Receptionist:Good morning, Wolfson's Estate Agents. How may I help you?jake:Could you put me through to Maria Templeton's extension, please?My name's Jake Daniel.Receptionist:Certainly.
Putting you through.Maria:Hello. Maria Templeton speaking.Jake:Hello. It's Jake Daniel here, from Richmond Advertising. You remember I phonedlast month about advertising in our local magazines across the country.Maria:Er ...jake:You said you were very busy and you told me to phone again this month.Maria:Oh, right, I remember now.Jake:I'm calling because I'll be in your area next week and I'd like to make anappointment to see you, if that's OK.Maria:OK. What day would suit you? I'm pretty busy next week, but I could probably fityou in.Jake:How about Tuesday? Could you make it then?Maria:Let me look now. I'll check my diary.
Tuesday morning would be possible.What about 10.30?Jake:That's fine. Thanks very much. I look forward to meeting you.Maria:See you on Tuesday morning.Jake:Right. Bye.Maria:Bye.XXXXXXXXXXXX© Pearson Education Limited 2010 PHOTOCOPIABLEC h angeaAdd the missing word to each of these expressions.1 01<, let's get down business.(Starting)2 The purpose this meeting is ...(Setting objectives)3 How do you about ...
?(Asking for reactions)4 Could you him finish, please?(Dealing with interruptions)5 Could you just hang a moment, please?(Dealing with interruptions)6 Perhaps we could get to the point.(Keeping to the point)7 I think we should move now.(Speeding up}8 Can we back to that?(Speeding up)9 Hold on, we need to look at in more detail.(Slowing down)10 OK, let's go what we've agreed.(Summarising)A mid-size (100 employees) media company in a large north European city wants more of its staffto cycle to work. Each employee would be entitled to receive €400 to buy a bicycle. Student A,the Chief Executive, is a keen cyclist and supports the scheme. Student B, the em ployeerepresentative, is personally against it. Role-play the meeting.Student A: Chief ExecutiveStudent B: employee representativeYou want to introduce the scheme because it would:•reduce pressure on the company car park•help to reduce traffic in the city.•help reduce pollution.•set an example to other companies.•be good for the image of the company..PHOTOCOPIABLE © Pearson Education limited 2010You (and two·thirds of the employees) are against thescheme because:•cycling is dangerous: there are almost no special cycleroutes in the city.•there are 250 days of rain a year in the city•work clothes are not suitable for cycling.•the money could be better spent on other things.(Think of two o r three things.).177Organisation.SOCIALIS I NG : I N TRODUCTIONS AN D N E TWORKI N G.- ·��o�_aIJIILook again at the Useful language for introductions and networking on page 41 of the CourseBook.
Three people are talking during a coffee break at the annual US Industrial PlasticsConvention. Work in groups of three. Rearrange the 'turns' that your teacher will give you into alogical conversation.Act out the conversation together.Now work i n pairs. One of you is Frank and the other jessica. Continue the conversation.Frank:Ask Jessica what she does at Advanced Avionics and where she is based.jessica:You work at the company's site in Houston.
Say that you're involved in purchasingcomponents. You are always looking for lighter and stronger ones.Frank:Say that your research department is looking at a whole range of strong plastics at themoment.jessica:Express interest, and say that you recently finished your doctorate i n this area.Frank:Express surprise, and say that you'd like to read it.Jessica:Say that it's on the University ofTexas physics department website.Frank:Promise to look for it and read it.
Then invite Jessica to visit your research laboratory atPerformance Plastics in Seattle.Jessica:Say that you'll be going to see someone in Seattle next month. You'd be happy to goto Performance Plastics as well. Give the date that you'll be there, and the times thatyou'll be free.Frank:Fix a time.Jessica:Confirm you'll be there. Give Frank your business card and say you look forward toseeing him in Seattle.Both:Close the conversation suitably.:::tJI'T1(J)0c:::tJ1""'1I'T1OJ)>z"I(J)-oI'DQl==::::scrq178© Pearson Education Limited 2010 PHOTOCOPIABLEOrganisation'Turns' for Exercise ACarl:Hi, Frank.
How's everything going?Frank:Fine, Carl. I'm still with Performance Plastics. As you may have heard,I'm in charge of the research department now.Carl:Yes, I'd heard you'd got promotion. Congratulations!Frank:Thanks. It's quite a challenge, I can tell you!Carl:Frank, have you met Jessica? She's at Advanced Avionics.Frank:No, I don't think so. Pleased to meet you.Jessica:Nice to meet you. I've heard a lot of good things about Performance Plastics!Frank:Really? That's good to hear! We work a lot with aircraft manufacturers like yours.Let me give you my business card.Carl:You and Jessica have something in common. You both work in advanced plastics.Fra n k :Yes, we're very interested in replacing a s many metal components as possiblewith plastic ones.Carl:I've got a meeting. l'll leave you two to it.··Frank/jessica: OK, see you later.PHOTOCOPIABLE © Pearson Education Limited 2010·· · ············XXXX.xXXXXXX179;::omCJ)0c:;::onmC::J>z"ICJ)"CttlQ)�::::sCI'QAdvertisingSTARTI N G AND STRUCTU RING PRESENTATIO NS:��·l.f.tr'"l3BCross out the extra unnecessary word in each of these expressions.1On the behalf of Petersson Mobile, I'd like to welcome you.
My name's Pia Lundgren.2It's good to see on you alL3I'm going to tell to you about our latest mobile devices.4I've divided my up presentation into three parts. Firstly, I'll tell you about our latest phones forbusiness users.5Secondly, I'll discuss about consumer devices.6I'll finish with off an overview of some of the trends in mobile devices that have emerged inthe last few months.7If there's anything you're not clear about, feel so free to stop me and ask any questions.8I'd be grateful if you could leave out any questions to the end.Work in pairs. Using correct versions of the expressions i n Exercise A and others from page 49of the Course Book, Student A makes the beginning of a presentation to Student B about one ofthe subjects below.
Then Student B makes the beginning of a presentation to Student A aboutanother of the subjects.1An estate agent talks about trends for residential property in three areas: city centres, thesuburbs and the country.2A marketer talks about three possible user groups for a new energy drink: children playingsport, adults when they are stressed at work and older people when they feel tired.3A psychologist talks about responses to TV advertising among professionals, skilled workersand unskilled workers.4An economist talks about the current economic situation in one of the following areas:Europe, Asia, North America or South America.:::0mIJ')0c::::0nmaJ)>z"'IIJ')"Ct1)Dl�:rOQ180© Pearson Education Limited 2010 PHOTOCOPIABLEMoneyaSay these sentences.1 The next three Olympic Games will take place in 2012, 2016 and 2020.2 Slovakia joined the European currency at the rate of 30.126 korunas to the euro.3 100°C is 2 1 2°F.4 There are 2.471 acres to a hectare.5 The U K VAT rate was reduced from 17.5% to 15% in 2008.6[a of theUK population live in towns or cities.7 The price of a business-class return air ticket from London to New York is £1,886.78.8 An Indian lakh is 100,000 rupees, and a crore is equal to 100 lakh or 10,000,000 rupees.9 The population of Mexico City is about 18,131,000.10 Lehman Brothers went bankrupt with debts of more than $617bn.llWork in pairs.