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Who do you choose?2The best-qualified person for the post of Sales Manager is female. However, you knowmost of your customers would prefer a man. I f you appoint a woman, you will probablylose some sales.3 You work for a travel company which is in serious financial difficulties and will gobankrupt in the near future. Your boss has ordered you to continue to accept depositsand payments from customers until the company officially stops trading. You fear thatthese people may lose their money or may be left abroad when the company collapses.See the DVD-ROM(or the i-Glossary.AV4 Your company has a new advertising campaign which stresses its honesty, fairness andethical business behaviour.
It has factories in several countries where wages are verylow. At present, it is paying workers the local market rate.97UNIT 10 •• ETHICSREADINGThe ethics ofreSUme writingiiiI]I n groups, discuss the question.Is there ever a time when it is OK to lie o n a resume?Read the headline and subheading of the article. I n pairs, predict five wordsthat will appear in the article. Include some words connected to dishonesty.Check the article to see if you were correct. Underline all the words i n thearticle connected with dishonesty.The eth ics of res u m e wri t i n gIt's never OK to lie on a resume. But what about stretching the truth?by Clinton D. KorverHow much can you "dress u p " your resume to m a k e yourself as strong acandidate as possible without crossing the ethical line of deception? Consider afew conflicting thoughts,••Over50% of people lie on their resume.A M o n ster.com blog about the dangers of lying on your resume elicited 60comments from job seekers reco m m e n d i n g lying and only 46 discouragingit.
Recommenders justified lying by c la i m i n g , everyone else is doing it.companies lie about job requirements. a n d it's hard to get a good job.•Executives caught lying on their resumes often lose t h e i r jobs.I f you are reading this blog. you probably are not tempted by dishon esty. B u t whatabout the followi n g '•Claiming a degree that was not earned because you d i d most of t h e work a n dwere only a few credits short.•Creating a more i m p ressive job title because you were already doing all of t h ework o f t h a t position.•Claiming a team's contributions as your own, because other members d i d n o tcarry their weight.•Inflating t h e number of people or range of functions for which you h a d d i rectresponsibility because you really did have a great deal of influence over t h e m .These are called rationalizations-constructing a justification f o r a decision yoususpect is really wrong.
You create a story that sounds believable but doesn't passclose examination. You begin to fool yourself. You develop habits of distorted thinking.So where is the line? You need to decide that for yours elf. Here are some tests tokeep your t h i n k i n g clear,•Other-shoe tesL How would you feel if t h e s h o e were on t h e o t h e r foot a n d youwere the h i r i n g manager looking at this resume? What assumptions wouldyou draw and would they be accurate?•Front-page test, Would you think the same way if t h e accomplishment i nquestion were reported o n t h e front page of t h e Wall Street Journal? O r yourprior e m p loyer's internal newsletter?But wait, you say. My resume doesn't quite pass these tests, but t h e re issomething real underneath my claims.
a n d I d o not want to sell myself short.When i n doubt. ask a n old boss. While asking a n old boss may b e difficult. it hasmany benefits. Precisely because it i s difficult. it forces you to think clearly andsometimes creatively. Asking also checks the accuracy of your claims, trains yourold boss in how to represent you during reference checks. and sometimes yourold boss may give you better ways to represent yourself.from98Business WeekUNIT 10 •• ETHICSDmRead the article again and answer the questions.1What reasons are given for not being totally honest on your CV?2What can happen to senior managers who lie o n their CVs?3Which of the four rationalisations do you think is the most serious? Why?4What happens to you when you start using rationalisations?5What are the advantages of asking an old boss?Discuss the two situations and decide what you would do in each case.1 You discover that one of your top employees, who has done an excellent job for the last1 5 years, lied about their qualifications when she joined the company.2LISTENINGHelpingenvironmentalresearchIIIOne of your employees, who is not a good worker, has asked you to give him a goodreference.
You would be happy if this employee left the company.�)>> C02.26 David Hillyard, Director of Programmes at EarthWatch, is describinghis organisation. Listen to the first part of the interview and complete thegaps.EarthWatch is an . . . . . . . . . 1 research and . . . . . . .
. . . 2 and . . . . . . . . . . . ) organisation. andwe have over . . . . . . . . . . . 4 field research projects around the . . . . . . . . . . . . 5. That involves, er,.. . . . . . ...... 6IlDavid HillyardWatch theinterview onthe DVD·ROM.0Narrative tenses. .looking at how animals and . ........7are coping in their natural . .8�)>> CD2.26 Listen again and answer the questions.1 Where does EarthWatch have offices?2D.How are EarthWatch's field research projects designed?�)>> C02.27 Listen to the second part of the interview and answer the questions.1Why do businesses need to change the way they operate?2What opportunity do companies have with respect to the environment?m�)>> C02.28 Listen to the final part and write three sentences about theIIIn what other ways could businesses involve their em ployees inenvironmental issues?III�)>> CD2.29 Listen to a conversation about a woman who was fired from her jobcollaboration with HSSC.
Compare your sentences with a partner's.and put these events in the order that they happened.a) She lost her job.b) She felt desperate.c) She lied on her ev.d) There was an H R initiative.e) The company found out she did not have a Master's degree.f) She got a really good job.g) She got strong performance reviews.99UNIT 1 0 •• ETHICSWe can use different tenses to narrate a story.Past simpleThe company fired her.Past continuousEverything wasgoing really well.Past perfectShe had lied on her Cv.Present perfectSince then. I've advised everyone to be honest.Which tense is normally used for:1setting the scene and providing background information?2events which happen before the story begins?3events in the story?4 saying what the present results of the story are?� Grammor reference page 150mII�)>> CD2.29 Listen to the conversation again.
Follow the audio script on page163 and note down examples of each of these tenses.a) past simplec) past perfectb) past continuousd) present perfectComplete this text about a pharmaceutical company with the correct tensesof the verbs in brackets.. . ' (have) a problem last yearWe like to think we are an ethical company. but wewhen we. . . . .
. . ' (launch) our new product.Let me give you the background to the problem. The new product . .. . . . ) (sell) very. . . ' (increase) month by month.well. we . . . . . . . . . . . ' (get) good feedback. and sales.Everyone was happy.Then it all . . .. .
. ' (go) wrong. In August. we.7(start) to get complaints fromsome doctors about one of our salesmen. They . . . . . . . . . . . . 8 (complain) about the methods"that the salesman . . . . . . . . . . . . 9 (use) to persuade them to endorse the product. He . . .(offer) them expensive gifts and . . .
. . . . . . . . . n (take) them to expensive restaurants. Thedoctors . . .. .. " (feel) under pressure to promote the product.By the end of the year. we . . . . . . . . . . . " (receive) over 30 complaints about that particularsalesman. In December. articles . .
. . . . . . . . . ,. (start) to appear in the press about ourunethical sales methods. In the end. we . . . . . . . . . . . . " (fire) the salesman. As a result of this.we . . . . . . . . . . . " (recently issue) guidelines to all sales staff about appropriate gifts.IlJTell a story about any of these ideas.1A significant news event you remember well2 An ethical problem you know about3 A memorable event in your life (good or bad)4 An unusual or memorable experience while you were travelling abroad5100You r first or last day in a job or organisationUNIT 10 •• ETHICSSKILLSConsideringoptionsm[JII,.»)) C02.30 Listen to two directors talking about a top salesman, Tom Pattison,who is not doing his job properly. Then answer the questions.1I n what ways is Tom behaving unprofessionally?2What two options does one of the directors mention?3What do the directors finally decide to do?Which of the headings (a-g) in the Useful language box should thesecomments go under? Some may go under the same heading.1I'd say there are two ways we could deal with this.2We could have a chat with him about his sales reports.3If we take a firm approach, there's a risk he may get upset and look for another job.4OK, let's look at it from another angle ...SIt might be the best way to deal with the problem.6Yeah, the problem is, he's a really good salesman, but I agree he needs tighter control.7If we just have a friendly chat with him, he may not take it seriously.,.)>> C02.30 Listen again.
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