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Синергия Иностранный язык в сфере профессиональной коммуникации для службы приема и размещения (Итоговый тест, компетентностный)
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МФПУ Синергия МТИ МосТех МосАП Тест оценка ОТЛИЧНО
Ответы на 30 вопросов, Результат – 100 БАЛЛОВ !
ВОПРОСЫ:
1 What is the correct response when a guest asks for a late check-out?
2 How can you inquire about a guest's breakfast preferences?
3 Which phrase is suitable for asking a guest if they enjoyed their meal at the hotel restaurant?
4 How can you offer a guest assistance with booking a tour or excursion?
5 What is the appropriate way to ask a guest if they require housekeeping service?
6 How can you confirm a guest's reservation details without revealing personal information?
7 Which phrase is suitable for offering a guest assistance with arranging transportation to the airport?
8 How can you ask a guest if they have any specific dietary requirements for their stay?
9 What is the correct way to inform a guest about the hotel's check-out time?
10 How can you ask a guest if they have any preferences for room amenities such as pillows or blankets?
11 What is the appropriate way to offer a guest information about nearby tourist attractions or sightseeing opportunities?
12 How can you ask a guest if they would like assistance with making restaurant reservations outside of the hotel?
13 How can you ask a guest if they require assistance with printing or scanning documents during their stay?
14 What is the appropriate way to inquire about a guest's preferred method of communication during their stay (e.g., phone, email, messaging)?
15 How can you confirm a guest's request for early check-in without promising immediate availability of their room?
16 What is an appropriate response when a guest asks about the hotel's policy on smoking in rooms?
17 What is an appropriate way to offer a guest information about local transportation options (e.g., bus, taxi, rental car)?
18 How can you ask a guest if they require assistance with using hotel amenities such as the pool, gym, or spa?
19 What is an appropriate way to inquire about a guest's preferences for room temperature or climate control settings?
20 How can you ask a guest if they would like assistance with making reservations at local attractions or entertainment venues?
21 How can you ask a guest if they require assistance with arranging catering services or special event planning during their stay?
22 How can you ask a guest if they require assistance with accessing high-speed internet or Wi-Fi during their stay?
23 What is an appropriate way to inquire about a guest's preferences for business amenities such as meeting spaces, audiovisual equipment, or office supplies?
24 How can you ask a guest if they require assistance with accessing dining options or catering services during their business trip?
25 What is an appropriate response when a guest asks about the availability of concierge services at the hotel?
26 What is an appropriate way to offer a guest information about local language services (e.g., translation support, language classes)?
27 How can you ask a guest if they require assistance with accessing entertainment options such as theaters, museums, concerts, or cultural events during their stay?
28 What is an appropriate way to offer a guest information about local shopping options (e.g., malls, boutiques, markets) near the hotel location?
29 How can you ask a guest if they require assistance with special requests such as celebration arrangements (e.g., birthdays), surprise gifts (e.g., flowers), romantic packages (e.g., honeymoon)?
30 What is an appropriate response when a guest asks about personalized services (e.g., custom tours), bespoke experiences (e.g., private events), VIP treatment (e.g., exclusive access)?



Заключение
Итоговая аттестация
Итоговый тест
Компетентностный тест