If you must put a customer on hold or transfer their call, - Ответ на вопрос по ИЯ №2370626

Вопрос

If you must put a customer on hold or transfer their call, always ask for their _________ first. Explain why it's necessary to do so, and reassure them that you — or another employee — are going to get their problem solved swiftly.
Guess which word is missing:
Выберите один ответ:

• permission
• approbation
• forgiveness
• gratitude

Ответ