Ответы на вопросы из коллекции "Иностранный язык Витте МУИВ Ответы на тесты 10-12"

Установите соответствие между этикетными фразами в деловом письме и их переводом:

• In reply to your letter of … we would like to inform you (we are writing to inform you)
• We regret to inform you …
• We thank you for your letter dated…
• We are sorry to remind you …

• К сожалению, нам приходится напоминать, что …
• К сожалению, мы вынуждены сообщить …
• Благодарим за Ваше письмо, датированное…
• В ответ на Ваше письмо, датированное … , сообщаем …

Установите последовательность предложений в деловом письме с начала:

• We saw your women’s dresses and suits in your October catalogue.
• We would require 2,000 dresses and suits in each of the sizes 10-14, and 500 in sizes 8 and 16. Please quote c.i.f. Chicago prices.
• The lines you showed would be most suitable for our market.
• Would you kindly send us your quotation for spring and summer clothing that you could supply to us by the end of the January next.

Установите последовательность предложений в деловом письме с начала:

• Suits sizes 8-16 in white, yellow, red, green, navy blue, black. Sizes 12,14 also in pink per 100 $2,650.000. Dresses sizes 8-16 in white, yellow, red, green, black per 100 $ 1,845.000.
• Nearly all the models are obtainable and could be delivered to you in March. All other models can be supplied by the middle of January 2001, subject to our receiving your form order by 15th of November. Our c.i.f. prices are understood to be for sea/land transport to Chicago. If you would prefer the goods to be sent by air freight, this will be charged extra at cost.
• You will be receiving price-list, cutting of materials and a colour chart. These were airmailed to you this morning.
• We are pleased to make you an offer regarding our products in the size you require.

Which are the most correct ways to write in a business letter?
Выберите один или несколько ответов:

• Send your reply as soon as possible.
• We need your reply shortly.
• We look forward to hearing from you soon.
• Your prompt reply will be appreciated.

Which is a preferable variant to tell bad news?
Выберите один ответ:

• We must inform you …
• We inform you …
• We regret to inform you …
• We can inform you …

Which are the most correct ways to say when someone is calling mistakenly?
Выберите один или несколько ответов:

• This number is wrong.
• You are wrong.
• I am sorry, you’ve got the wrong number.
• Sorry, you are calling the wrong number

If you need to phone later it is correct to say:
Выберите один или несколько ответов:

• Can I call you back?
• Must I call you back?
• Mustn’t I call you back?
• Could I call you back?

Which phrases suit telephone etiquette in business?
Выберите один или несколько ответов:

• What do You want?
• Is there anything I can do for you?
• What do You need?
• How can I help you?

Choose types of business letters:
Выберите один или несколько ответов:

• spam letter
• inquiry letter
• fiction letter
• request letter

Which phrases do not suit telephone etiquette in business?
Выберите один или несколько ответов:

• You are really troubling me.
• You are really annoying.
• Sorry to have troubled you.
• I’m sorry; I must have dialed the wrong number.

Choose ethically possible ways to sign a business letter:
Выберите один или несколько ответов:

• wholly yours …
• from …
• yours faithfully …
• yours …

Which phrases suit telephone etiquette in business?
Выберите один или несколько ответов:

• You are calling at a wrong moment.
• Could you call again a bit later, please?
• Try calling again later.
• I cannot talk with you now.

In business letters prevail …:
Выберите один или несколько ответов:

• definiteness
• politeness
• philosophy
• emotions and feelings

Which phrases suit telephone etiquette in business?
Выберите один или несколько ответов:

• I’ll call back later.
• Who is it there?
• Who are you?
• It’s Ivanov here

Business letters are usually …:
Выберите один ответ:

• strictly structured
• all the variants are true
• long and loose in style
• colorful

Установите соответствие между получателями письма в деловой переписке и обращениями к ним:

• Dear Sirs
• To whom it may concern
• Dear Madam
• Dear Sir

• адресовано отдельному лицу (мужчине)
• адресовано фирме
• адресовано отдельному лицу (женщине)
  
• получатель не известен

If you are busy and want someone to call back, you should say …:
Выберите один ответ:

• Could you call again a bit later, please?
• I cannot talk now.
• Don`t disturb me now.
• I am busy now.

If you need to phone later you will say …:
Выберите один ответ:

• Can I call you up?
• Can I call you down?
• Can I call you back?
• Can I call you over?

Business letters are usually sent …:
Выберите один ответ:

• to the society
• anonymously
• to people occupying certain position in the company
• all the variants are true

It's helpful to _________ during support calls. You'll want to file a record post-conversation, and notes will be immensely helpful. It also ensures that, during long-winded explanations from customers, you can jot down the main points and jump into problem-solving without requiring them to repeat.
Guess which concept is missing:
Выберите один ответ:

• arrange meetings
• ask again
• take notes
• clarify information

If your position entails always being available to callers, you should actually be available. That means staying focused and answering calls __________. The last thing you want to do is keep a customer waiting.
Guess which word is missing:
Выберите один ответ:

• later
• leisurely
• deliberately
• immediately

Phone calls, while a great option for those who detest in-person interaction, do require very strong ____________. For one, the person on the other end of the line can only judge you based on your voice, since they don't get to identify your body language and — hopefully — kind smile.
Guess which concept is missing:
Выберите один ответ:

• communication skills
• professional motivation
• working experience
• practical knowledge

However, we recommend responding within ________ in order give yourself enough time to get in the zone and prepare for the call. Picking up the phone right away might leave you flustered.
Guess which concept is missing:
Выберите один ответ:

• two rings
• many rings
• five rings
• three rings

Business letters usually contain …:
Выберите один ответ:

• personal data
• general life ideas
• all the variants are true
• definite requests, offers, enquiries

Business letters are usually …:
Выберите один ответ:

• signed by a definite person on certain position in a company
• by the whole department of the company
• by the whole company
• all the variants are true

If you disturbed someone by phone you should say …:
Выберите один ответ:

• It is a pity to have troubled you.
• Excuse me to have troubled you.
• I am afraid to have troubled you.
• Sorry to have troubled you.

Which is the most correct way to write in a business letter?
Выберите один ответ:

• We are pleased to make you an offer.
• Here is an offer for You.
• We`ve made an offer for You.
• Look at our offer.

Установите последовательность предложений в деловом письме с начала:

• We will keep you informed as to our decision concerning terms and conditions of your offer.
• Dear Mr. Ganson.
• Thank you very much for your offer sent to us.
• Truly yours, Smith Brown.

The addresses of the sending and receiving company are usually placed …:
Выберите один ответ:

• on the top of the letter
• at the bottom of the letter
• randomly
• on the opposite side of the letter

Установите соответствие между этикетными фразами в деловом письме и их переводом:

• Мы будем благодарны за Ваш скорый ответ.
• Надеемся, что Вы поступите, как мы Вас просим.
• С интересом ожидаем развития торговли с Вами к взаимной выгоде обеих сторон.
• C нетерпением ожидаем Вашего ответа в будущем.

• We look forward to hearing from you soon.
• Your prompt (early) reply will be appreciated.
• We hope that you will act as requested.
• We look forward to trading with you to the mutual benefit of our companies.

It’s is universally known telephone talks became an inalienable part of any business in any sphere. What specificity makes a telephone talk in a foreign language difficult?
Выберите один ответ:

• You do not know the person
• You do not know the person’s phone number
• You do not see the person’s mimics and gestures
• You do not know the distance between you and the person

It’s widely known that politeness is a key principle of forming patterns of business phone talks.
What should you say if you do not know the calling person?
Выберите один ответ:

• Could I ask who's calling?
• You must tell me who you are.
• I must know who's calling.
• Who are you??!!

To be formal, communication should satisfy three conditions — it should be ___________, structured, goal-oriented.
Guess which word is missing:
Выберите один ответ:

• free
• rational
• irrational
• random

What does the term “firm prices” mean?
Выберите один ответ:

• prices are not subject to change in the course of the fulfillment of the contract
• prices governing in the market on the day of delivery
• prices that may change in the course of the fulfillment of the contract
• prices governing in the market for a given period

Choose possible terms of payment:
Выберите один или несколько ответов:

• In advance
• by letter of credit
• by oral promise
• by cheque

Which is the right translation for the word “Arbitration”?
Выберите один ответ:

• товар
• условие
• разрешение споров
• доставка

Which are translations for the word “insured”?
Выберите один или несколько ответов:

• страхователь
• страховщик
• застрахованный
• страховка

Which are translations for the word “товар”?
Выберите один или несколько ответов:

• commodity
• goods
• subject
• delivery

The prices stated in the contract may be
Выберите один или несколько ответов:

• free
• sliding
• firm
• fixed

What does the term “incoterms” mean?
Выберите один ответ:

• the International Contract Terms
• the International Collaboration Terms
• the International Commercial Terms
• the International Cooperation Terms

Which are the methods of credit payment?
Выберите один или несколько ответов:

• By telegraphic or telex transfers or post (mail) remittance
• In advance
• By drafts
• On an open account

Which are translations for the word “доставка”?
Выберите один или несколько ответов:

• going
• giving
• delivery
• shipment

Which are the right translations of the word “contract”?
Выберите один или несколько ответов:

• контракт
• договор
• цена
• товар

Установите соответствие между английскими словами и их русскими переводами:

• quality
• remittance
• insurance
• shipment

• качество
• доставка
• перевод
• страховка

Установите последовательность пунктов договора, начиная с начала:

• Subject of the Contract
• Insurance
• Terms of Payment
• Other conditions

Установите соответствие между английскими словами и их русскими переводами:

• delivery
• price
• contract
• goods

• договор
• цена
• доставка
• товары

Значение аббревиатуры TPE - Trade Partners ……….

Установите соответствие между английскими словами и их русскими переводами:

• seller
• number
• cargo
• buyer

• количество
• продавец
• покупатель
• груз

Аббревиатура a.a.r.: against all ….

Значение аббревиатуры ICC - International ……….. of Commerce

Сокращение LTD:

An internationalism or international word is a loanword that occurs in several languages with the same or at least similar meaning and ___________.
Guess which word is missing:
Выберите один ответ:

• definition
• spreading
• usage
• etymology

“__________” means that the seller makes the goods available to the buyer on the quay (warf) at the destination named in the sales contract.
Guess which concept is missing:
Выберите один ответ:

• “EX Works”
• “CIF”
• “EX Ship”
• “EX Quay”

New inventions, political institutions, foodstuffs, leisure activities, science, and technological __________ have all generated new lexemes and continue to do so: bionics, cybernetics, gene, coffee, chocolate, etc..
Guess which word is missing:
Выберите один ответ:

• events
• institutions
• advances
• stuff

“He was __________ to a full refund because the mistake was the company's fault”.
Guess which word is missing:
Выберите один ответ:

• due
• given
• obliged
• entitled

What does “CIF” mean?
Выберите один ответ:

• Cost, Investment and Freight
• Cost, Insurance and Firm
• Cost, Insurance and Freight
• Cooperation, Insurance and Freight

Which are the factors that make trade the most rapidly developing spheres of human life?
Выберите один или несколько ответов:

• education
• morality
• consuming society
• globalization

Which is the right translation for the word “Sample”?
Выберите один ответ:

• условие
• платёж
• образец
• товар

Contracts in general are …
Выберите один ответ:

• written
• all the variants are true
• oral
• most often oral

Contract is an agreement between the parties involved that creates …:
Выберите один ответ:

• a moral obligation
• a voluntary obligation
• friendship
• a binding obligation

Which is the right translation for the word “Payment”?
Выберите один ответ:

• доставка
• платёж
• страховка
• качество

Which is the right translation for verb “to sue”?
Выберите один ответ:

• разорвать контракт
• заплатить страховку
• обратиться с иском
• доставить товар

Contracts are usually …
Выберите один ответ:

• all the variants are true
• signed
• unsigned
• remembered by heart

Parties signing a contract can be called:
Выберите один или несколько ответов:

• importer – exporter
• buyer - seller
• teacher - pupil
• creditor - debtor

Which are the credit payment methods?
Выберите один или несколько ответов:

• by drafts
• afterwards
• in advance
• on an open account

Установите последовательность слов в предложении:

• is
• that
• agreement
• a
• an
• binding
• creates
• contract
• obligation

Значение аббревиатуры IMF - International ….. Fund

Установите последовательность пунктов договора, начиная с начала:

• Arbitration
• Subject of the Contract
• Other conditions
• Delivery

It case of a ________________the injured party may go to court to sue for
money damages or for the contract to be rescinded.
Guess which concept is missing:
Выберите один ответ:

• signing of contract
• break of contract
• breach of contract
• loss of contract

“If any ____________ event continues for thirty days or more, either party may terminate this Agreement immediately by written notice”.
Guess which concept is missing:
Выберите один ответ:

• accidental
• all at once
• force majeure
• all of a sudden

“We reserve the discretion to amend these terms and conditions from time to time, in each case with ________from the date on which the amendment is posted on the website”.
Guess which word is missing:
Выберите один ответ:

• right
• power
• effect
• act

Which files (or papers) are sent to a company when you are looking for a job?
Выберите один или несколько ответов:

• cover letter
• inquiry letter
• CV
• request letter

The main objective of manager’s presentation is …
Выберите один ответ:

• transmission of information
• reception of information
• selling immediately
• entertaining the audience

Which manager qualities indicate good communication skills?
Выберите один или несколько ответов:

• listening skills
• aggression
• sociability
• flexibility

What are the translations of the term “агентство по трудоустройству”?
Выберите один или несколько ответов:

• a job firm
• an advertising agency
• a search firm
• a recruitment agency

What is the most correct way to answer the question: “Why did you leave your former job?”
Выберите один ответ:

• I was a regular late comer and was finally sacked with a reprimand in the employment book.
• It was awful and boring.
• It was not worthy a professional like me.
• I felt it was not challenging enough for me.

Who are traditional active participants of a job-interview?
Выберите один или несколько ответов:

• secretary
• interviewer
• interviewee (candidate)
• company president

Which are productive principles of looking for a job?
Выберите один или несколько ответов:

• doing your research
• investing time in doing what you are doing and stay consistent
• constant calling the same people and asking
• going beyond superficial networks

A good resume should…
Выберите один или несколько ответов:

• attract attention
• create a positive impression
• present your skills and qualities clearly and concisely
• present you better than you are in fact

What is the most correct way to answer the question: “How do you get with other people?”
Выберите один ответ:

• It depends on the people, not on me.
• I don`t really feel at home with other people.
• I get on with almost everybody.
• I have my friends and don`t really need anyone else.

A CV should be …
Выберите один ответ:

• long and very much detailed
• universal for all vacancies
• customized according to specificity of a potential employer
• bright and colorful

CV is deciphered as …

When an employee chooses to terminate their employment, it is called…

Organization and coordination of business activities is called …

Установите последовательность расположения информации в резюме от начала:

• Skills
• Personal data
• Extra information (hobbies, interests etc.)
• Experience and education

Money in the form of banknotes and coins is called …

Установите соответствие между синонимами:

• staff
• advertisement
• communication
• acquisition

• commercial
• purchase
• interaction
• team

A person employed for wages or salary, especially at non-executive level.

A person or company that provides a job paying wages or a salary to one or more people.

Before a job-interview it is recommended …
Выберите один ответ:

• to come a couple of times before the interview to feel out the situation
• to learn basic information about the organization
• to Google personal data of potential colleagues
• not to learn information about the organization to keep a fresh mind

Starting to seek a job one needs to realize …
Выберите один ответ:

• that this is a process requiring time, patience, efforts and spirit.
• that there is a guarantee for success if CV is made according to the standards.
• that failures must be immediately forgotten and never thought about as if they had never happened.
• that there will be more successful interviews than failures.

The ability to motivate individuals, create personal exercise programmes and work ______________ with customers is essential.
Guess which word is missing:
Выберите один ответ:

• under the guidance
• free
• independently
• unsupervised

As you write a resume you should …
Выберите один ответ:

• use informal vocabulary
• use long and complicated sentences
• use concise and informative sentences
• nothing is right

Which are parts of a CV?
Выберите один или несколько ответов:

• professional experience
• education
• key skills
• political views

What is traditionally sent to a potential employer alongside a CV?
Выберите один ответ:

• a collection of personal photos
• the passport
• a cover letter
• money

Which are present-day ways of finding a job?
Выберите один или несколько ответов:

• going about the city and asking directly
• social media
• networking
• job-portals

How else is a resume called?
Выберите один ответ:

• US
• CV
• AD
• BC

What are the most correct ways to answer the question: “If the business was not making profit after five years, what would You do?”
Выберите один или несколько ответов:

• Carry on myself.
• Give up easily.
• Carry on with the help of my partners.
• Don`t know.

Management is a function of…
Выберите один или несколько ответов:

• directing
• planning
• doing what you want
• organizing

What is the correct translation of the term “cover letter”?
Выберите один ответ:

• претензия
• поздравление
• коммерческое письмо
• сопроводительное письмо