Вопрос есть в коллекциях
Read the case study and select the correct answer (there is only one correct answer): A business is facing difficulties in managing its customer datA. The business is using a CRM software to manage its customer datA. However, the software is not providing accurate
information about the customers. As a result, the business is finding it difficult to make informed decisions.What should this business do?
- The business should switch to a different CRM softwarE. It may not solve the problem if there is an issue with the way the software is being useD.
- The business should hire a consultant to analyze the CRM softwarE. This will help to identify the root cause of the problem and provide a solution.
- The business should train its employees to use the CRM software effectively, but it may not solve the problem if there is a software issuE.