Клейменова Е.П. - The Art of Writing Abstracts (Клейменова Е.П. - The Art of Writing Abstracts.pdf), страница 2

Our arguments stem from a basic proposition about situations described by thenetwork model: continuous interaction with other parties constituting the context with which theorganization interacts endows the organization with meaning and a role. When this propositionapplies, any attempt to manage the behavior allocates and structures its internal resources towards theway it relates its own activities and resources to those of the other parties constituting its context. Sucha shift in focus entails a somewhat different view of the meaning of organizational effectiveness: whatdoes it depend on and how can it be managed?ABSTRACT 7Rodney E.

Smith (University of Arkansas), William F. Wright (University of Waterloo).Determinants of Customer Loyalty and Financial Performance. Journal of ManagementAccounting Research 16 (2004) 183-205.Recent research in accounting advocates nonfictional measures of company performance, such ascustomer satisfaction and loyalty, as useful indicators of aspects offirm performance.

But what are thedrivers of customer satisfaction and loyalty? We provide an integrated causal model of companyperformance in the personal computer (PC) industry that simultaneously tests links between productvalue attributes resulting from business process performance, customer loyalty, and financialoutcomes. Our results extend prior accounting research (e.g. Banker et.al. 2000; Ittner and Larcker1998) in two directions: (1) by explaining the determinants of customer loyalty, and (2) by clarifyingthe relation between customer loyalty and measures of financial performance. We report that productvalue attributes directly and differentially impact levels of customer loyalty as well as prevailingaverage selling prices. Furthermore, measures of customer loyalty explain levels of relative revenuegrowth and profitability, and relatively high customer loyalty engenders a competitive advantage in thePC industry.ABSTRACT 8Ricardo J Caballero, Kevin Cowan, Jonathan Kearns.

Fear of Sudden Stops: Lessons fromAustralia and Chile.Latin American economies are exposed to substantial external vulnerability. Domestic imbalances andterms of trade shocks are often exacerbated by sharp shifts in the net supply of external capital (suddenstops). At times, these sudden stops can be the main shock. In this paper the authors explore ways ofovercoming external vulnerability, drawing lessons from a detailed comparison of the responses ofChile and Australia to recent external shocks and from Australia’s historical experience. The authorsargue that in order to understand sudden stops and the mechanisms to smooth them it is useful toidentify and then distinguish between two inter-related dimensions of investors’ confidence:country-trust and currency-trust.

Lack of country-trust is the fundamental problem behind suddenstops. Lack of currency-trust in turn weakens a country’s ability to deal with sudden stops and realexternal shocks. Steps aimed to improve these two dimensions of investors’ confidence in the mediumrun, and policies to reduce the impact of country-trust and currency-trust weaknesses in the short runare also discussed in this paper.CLICHES AND PHRASES FOR ABSTRACTS AND ORAL PRESENTATIONS1. THE GENERAL CHARACTERISTICS OF THE WORK (ARTICLE, CHAPTER OF THE BOOK,PAPER, ETC.)Studiesanalysesconsidersthe nature and origins of the problemsoutlinesproblem topics such as ...tacklesthe problem of inflationThe bookcontainsa factual description of...The monograph underreviewconcernsthe most up-to-date information on ...The surveypresentsa refined analysis of...The publicationfocuses on(is focused on,concentrates on)the new trends in ...The articlerevealspoints outtreatsthe problem of...that...the opinion ...The present studywas made by ...A detailed researchhas been carried outA similar workis under way nowA comprehensive researchwas undertaken recentlyThe author2.

AIMS AND OBJECTIVESThe mainprincipalchiefprimaryaimobjectivepurposetaskof the bookof the paperof the articleis ...The particularspecialstressconcernin the workof the discussionis put on ...is ...The centralthesisadvanced in the publicationis ...THE STRUCTURE OF THE WORKThe bookthe articlethe publicationis divided into ...consists of...falls into ...In the first part (chapter, section)of the bookseveral partsan introductiona conclusion emphasizing that...effort is undertakento examine the analysis of...attention is paidemphasis is givento functioning of...to the importance of...In conclusion the article readsthat...3.

THEORETICAL BASIS AND METHODOLOGYThe publicationIs based on (rests on)The presentThe abovementionedThis well-knownthe supposition that...the concept that...the conclusions made by ...the results achieved by ...was thoroughly (in detail) worked out in ...theoryhas been put forward (proposed, advanced) by ...has been recently improvedThe theoryformulatesexplainstreatsThe main, chief,basic, underlying,principlemethodis widely appliedtechniquewas employed (used)has been developedhas thrown light on ...The modem,proposedThe appliedThe basic idea ofconsists in ...The method,approachprovides an answer to ...4.

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THE ASSESSMENT OF THE WORKPOSITIVE ASSESSMENTThe (present) bookpaperarticlepublicationpresentationis a substantial comparative analysis of... isa useful backdrop to those interested in ... isclearly and logically developed iswell-organizedis a comprehensive view concerning the problems ...

is animportant contribution to a complete understanding of.NEGATIVE ASSESSMENTThe author(s)failed to ...seem(s) to fall into two errors that arise fromThe paperlacks the definition of...The surveyis far from being comprehensive, yet...The studyseems to be lacking in supporting examples.