43300 (Management of organization), страница 6
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3) Why is trust a key ingredient of effective group action?
4) Why are norms enforced?
Exercise 3. Match the left part with the right:
| 1. Mature groups that are characterized by | a) whereas norms are more general standards for conduct in a given social setting. |
| 2 When work group members trust one another | b) because they tend to get stalled in an early stage of group development. |
| 3. Roles are social expectations for behavior in a specific position | c) there will be a more active exchange of information, more interpersonal influence. |
| 4. Committees have a widespread reputation for inefficiency and ineffectiveness | d) mutual acceptance, encourage ment of minority opinion, and minimal emotional conflict. |
Exercise 4. Open brackets choosing the right words:
Compliance with role expectations and norms is (stalled/rewarded) with social reinforcement; non-compliance is (punished/accepted) by criticism, ridicule, and ostracism.
The speaking module
II. Speaking Exercises:
Exercise 1. Describe mature groups, trust, ostracism, norms, disillusion
using the suggested words and expressions as in example:
| Mature groups Emotional conflict, developmental process, encouragement, identifiable, opinion, are characterized by. example: Mature groups that are characterized by mutual acceptance, encourage ment of minority opinion, and minimal emotional conflict are the product of a developmental process with identifiable stages. |
| ostracism informal, punishment, power, rejection, derive, threat, individual, present |
| trust information, influence, effective, one another, interpersonal, a key ingredient |
| norms setting, survive, enhance, identity, enforced, self-images, clarify, standards |
| disillusion wears off, disenchantment, how, turning out, goodwill, growing, things, unlimited, |
Exercise 2. Ask questions to the given answers:
1) Question:
Answer: Committees have a widespread reputation for inefficiency and ineffectiveness because they tend to get stalled in an early stage of group development.
2) Question:
Answer: Groups are faced with the obstacle of uncertainty over interpersonal relations during the last three stages .
3) Question:
Answer: Managers who prefer either/or thinking, rely solely on hard
data, and envision the world as basically an unsafe place foster a climate of mistrust.
The writing module
III. Writing exercises:
Exercise 1. Complete the sentences with the suggested words: victimized, majority, than, tendency, shows.
Research _____that individuals have a strong ______ to bend to the will of the majority, even if the ______ is clearly wrong. Cohesive decision-making groups can be ______ by groupthink when unanimity becomes more important _____ critically evaluating alternative courses of action.
Exercise 2. Compose a story on one of the topics (up to 100 words):
“Formal and informal groups”
“Mature groups”
“Trust and mistrust in groups”
